1 Introduction

Selsons Software Solutions provides BlastWhatsApp CRM, a business communication platform designed to help businesses manage their WhatsApp communications. This policy explains how information is collected, used, stored, and protected when the service is used.

2 Information We Process

Depending on the features used, we may collect information directly from you, through your connected WhatsApp Business account, or automatically when you use the service:

3 How We Use Information

• To provide and operate BlastWhatsApp CRM.
• To connect WhatsApp Business accounts authorized by customers.
• To process messages requested through the platform.
• To display message status and manage business communications.
• To protect the platform and troubleshoot technical issues.
• To comply with applicable legal obligations.

4 Meta and WhatsApp Services

When a customer connects a WhatsApp Business account, relevant information may be processed through Meta's WhatsApp Business Platform. Use of Meta services is also subject to Meta's applicable terms and policies.

5 Information Sharing

We do not sell personal information. Information may be shared with Meta, necessary service providers, or other parties when required to operate the service, comply with law, or protect users and the platform.

6 Data Security and Retention

We use appropriate technical and organizational measures to protect information. Information is retained only as long as reasonably necessary for service delivery, operational needs, and legal obligations.

7 Data Deletion Requests

Customers may request deletion of their account information or associated CRM data by following these steps:

1. Send an email to selsonsmetaofficial@gmail.com with the subject "Data Deletion Request".
2. Include your account name, registered email address, and phone number so we can verify your identity.
3. We will review your request and delete the applicable data, subject to applicable legal requirements.

8 Your Choices

Customers may stop using the service or disconnect their WhatsApp Business account. Meta and WhatsApp services remain subject to their own applicable terms and privacy policies.

9 Children's Privacy

BlastWhatsApp CRM is intended for business use and is not designed for children.

10 Changes to This Policy

We may update this policy when our services or legal requirements change. The latest version will be published on this page.

11 Contact Us